Health Planning Council of Northeast Florida

Board of Directors Meeting
2027-04-22 15:00 - 17:00, 2026-10-22 15:00 - 17:00, 2026-04-23 15:00 - 17:00, 2025-10-23 15:00 - 17:00, 2025-04-24 15:00 - 17:00 (America/New_York) | Community Hospice & Palliative Care Stephen R. Chapman Family Community Campus Board Room, 1355 US Highway 1 South, St. Augustine, FL, 32084, United States
Meeting Location:
Stephen R. Chapman Family Community Campus
Community Hospice & Palliative Care
1355 US Highway 1 South
St. Augustine, FL 32084
For more information, contact in**@****ef.org.

Board of Directors Meeting
2027-01-28 15:00 - 17:00, 2026-07-23 15:00 - 17:00, 2026-01-22 15:00 - 17:00, 2025-07-24 15:00 - 17:00, 2025-01-23 15:00 - 17:00 | Health Planning Council of Northeast Florida Office, 4201 Baymeadows Road, Suite 2, Jacksonville, FL, 32217, United States
Meeting Location:
Health Planning Council of Northeast Florida Office
4201 Baymeadows Road, Suite 2
Jacksonville, FL 32217
For more information, contact in**@****ef.org.

Special Board of Directors Meeting 2026
2026-06-25 15:00 - 16:00
The Special Board of Directors meeting is held virtually on the fourth Thursday of every June.
Call (904) 448-4300 ext. 112 to obtain the Zoom ID and passcode. For more information, contact in**@****ef.org.

Executive Committee Meeting
2026-06-12 14:00 - 15:00
The Executive Committee meets as needed on the second Thursday of each month, unless otherwise specified.
For more information, contact in**@****ef.org.

Annual Public Health Services Review 2026
2026-05-29 12:00 - 13:00
We at the Health Planning Council of Northeast Florida will be showing you all the things we do. HPCNEF is one of 11 Local Health Councils in the State of Florida created in F.S. 408.033 in 1982 to serve the needs of our communities and vulnerable populations.
We are holding a one-hour Zoom meeting on May 29 at 12 PM. During this brief session, we will highlight the services provided across our seven-county region, with a focus on improving population health and supporting underserved communities.
Questions? Please contact Kim Millrood at Ki**********@****ef.org.

Executive Committee Meeting
2026-05-07 13:00 - 14:00
The Executive Committee will meet on Thursday, May 7, 2026, via Microsoft Teams.
For more information, contact in**@****ef.org.

Special Board of Directors Meeting
2025-06-26 15:00 - 15:30

Northeast Florida Coalition for Access to Healthcare Quarterly Meeting
2025-06-05 11:00 - 12:00
Watch the instant replay here! Due to a significant reduction in project funding, HPCNEF will, unfortunately, not be able to continue supporting Coalition meetings. We want to express our gratitude to everyone who has been part of the Coalition over the past four years!
The Northeast Florida Coalition for Access to Healthcare is the re-imagined Uninsured Workgroup. The overarching goal of the coalition is to ensure that local providers and other healthcare partners work collaboratively and identify available local resources to address issues related to access to healthcare.
Practitioners, community workers, and providers interested in ensuring access to quality healthcare in Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia counties are invited to attend.

💻 Zoom Info
Email Joyce Case at Jo********@****EF.org for the Zoom information.

🟢 STATE UPDATE
Legislative Update 2025
Scott Darius
Florida Voices for Health
Mr. Darius will review some of the 2025 Florida Legislative Session outcomes and anticipated health care issues for the upcoming year.

Scott Darius serves as the Executive Director of Florida Voices for Health. Scott graduated from the University of Florida College of Law in May 2013 after earning a bachelor’s degree in political science from the same university in 2010. Scott began his career in health advocacy in 2012 when he joined Florida CHAIN (Consumer Health Action and Information Network). During his time there, he played a key role in coordinating a statewide campaign for Medicaid expansion.
Website: healthyfla.org
Facebook: @FLVoices4Health
Instagram: @flvoices4health

🟢 STATE UPDATE
E-PLUS: Supporting Your Disaster Response
Kim Davis-Allen
Florida Agency for Health Care Administration
E-PLUS, a service of the Agency for Health Care Administration, is designed to fill critical information gaps at times of declared disasters. E-PLUS can provide clinical and medication histories for those being served in alternate care settings; track Special Need shelter check-ins/outs and leverage the Florida HIE Encounter Notification Service (ENS) to help locate missing individuals. Agency staff will share details on E-PLUS and its various use cases, lessons learned from past activations, and successes to date.
Kim Davis-Allen has over 40 years of experience working with healthcare providers, including state Medicaid programs, managed care systems, Health IT projects, and federal incentive programs supporting the use of electronic medical records. Kim has worked alongside the Agency for Health Care Administration for over 14 years, joining the E-PLUS Program in 2021, primarily focusing on end-user engagement and training.
Website: ahca.myflorida.com

🟢 REGIONAL UPDATE
Covering Florida Navigator Program Update
Susan Park
Health Planning Council of Northeast Florida
Ms. Park will present this quarter’s update on the Covering Florida Navigator Program and discuss the significance of federally certified Navigators in your community.

Susan Park, Covering Florida Navigator Program Coordinator, has a background in Environmental Design in Architecture and a diverse creative career in marketing, graphic design, and more. Since joining HPCNEF in 2016, she has leveraged her experience as a small business owner to help the self-employed secure healthcare coverage, while also enjoying cooking, art, music, and the outdoors in her free time.
Website: 123covered.org
❓ Questions? Contact Joyce Case, Program Director, at Jo********@****EF.org.

This program is supported by the Centers for Medicare & Medicaid Services (CMS) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $13,792,500 with 100 percent funded by CMS/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CMS/HHS, or the U.S. Government.

Annual Population Health Services Review 2025
2025-05-30 12:00 - 13:00
Questions? Please contact Kim Millrood at Ki**********@****ef.org.

Budget/Finance Committee Meeting
2025-05-16 11:00 - 12:00
The Budget/Finance Committee meets on the third Friday of each month.
Call (904) 448-4300 ext. 112 to obtain the Zoom ID and passcode. For more information, contact in**@****ef.org.

Executive Committee Meeting
2025-05-08 10:30 - 11:30
The Executive Committee meets as needed on the second Thursday of each month.
Call (904) 448-4300 ext. 112 to obtain the Zoom ID and passcode. For more information, contact in**@****ef.org.

Northeast Florida Coalition for Access to Healthcare Quarterly Meeting
2025-03-06 11:00 - 12:00
The Northeast Florida Coalition for Access to Healthcare is the re-imagined Uninsured Workgroup. The overarching goal of the coalition is to ensure that local providers and other healthcare partners work collaboratively and identify available local resources to address issues related to access to healthcare.
Practitioners, community workers, and providers interested in ensuring access to quality healthcare in Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia counties are invited to attend.
Join the NEFCAH Email List!

💻 Zoom Info
Meeting ID: 827 0537 4290
Email Joyce Case at Jo********@****EF.org for the passcode.

🟢 STATE UPDATE
Changes to Statewide Medicaid Managed Care Program
Pamela Hull
Florida Agency for Health Care Administration (AHCA)
Ms. Hull will present on the upcoming launch of newly procured Statewide Medicaid Managed Care (SMMC) plans. These updated plans will offer improved access to medical, behavioral health, long-term care, and specialty services, along with expanded benefits such as better care coordination, enhanced case management, and increased access to telemedicine. Additionally, the new contracts introduce key improvements for both recipients and providers, including streamlined enrollment, expanded provider access, value-based provider reimbursements, and faster claims processing, ensuring a smoother and more efficient Medicaid experience for all.
Pam Hull began with the Agency in 2006. She has served in various roles in the past 18 years and is currently the Assistant Deputy Secretary for Medicaid Operations. She is responsible for the Bureaus of Medicaid Plan Management Operations which is responsible for the contract management and primary oversight over Medicaid’s Statewide Medicaid Managed Care (SMMC) program; the Bureau of Recipient and Provider Assistance and Enrollment Broker Operations which serve as a primary point of contact for enrolled Medicaid providers, Medicaid recipients, and members of the community with questions and concerns about Medicaid while supporting recipients and providers through education, information, and problem resolution as well as provide outreach, enrollment assistance, and help in navigating Medicaid; and Third-party Liability Unit which is responsible for identifying, managing, and recovering funds for claims paid by Florida Medicaid which a third party was liable.

🟢 LOCAL UPDATE
Covering Florida Navigator Program Update
Glenda Collins, Covering Florida Navigator Program Coordinator
Health Planning Council of Northeast Florida
Ms. Collins will present the February 2025 updates from the Covering Florida Navigator Program, including a recap of Open Enrollment data.

Glenda Collins is a Navigator Program Coordinator at HPCNEF. Glenda has diverse experience across construction, restaurants, and finance, including small business ownership. Before joining HPCNEF, Glenda was the project manager for the senior nutrition program in Duval County.

Website: 123covered.org

❓ Questions? Contact Joyce Case, Program Director, at Jo********@****EF.org.

This program is supported by the Centers for Medicare & Medicaid Services (CMS) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $13,792,500 with 100 percent funded by CMS/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CMS/HHS, or the U.S. Government.

Northeast Florida Coalition for Access to Healthcare Quarterly Meeting
2024-12-05 11:00 - 12:00
The Northeast Florida Coalition for Access to Healthcare is the re-imagined Uninsured Workgroup. The overarching goal of the coalition is to ensure that local providers and other healthcare partners work collaboratively and identify available local resources to address issues related to access to healthcare.
Practitioners, community workers, and providers interested in ensuring access to quality healthcare in Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia counties are invited to attend.
Join the NEFCAH Email List!

💻 Zoom Info
Meeting ID: 836 3114 5632
Email Joyce Case at Jo********@****EF.org for the passcode.

🟢 REGIONAL UPDATE
Advancing Health Equity for Adults with IDD in Florida
Dr. Geraldine Edrei & Jennifer Campbell
IDD United
This presentation introduces IDD United, a Florida-based task force focused on enhancing healthcare for adults with intellectual and developmental disabilities (IDD). The initiative unites experts and stakeholders from fields like education, insurance, and legislation to build a network of integrated, accessible health resources. Through collaboration, the goal is to ensure that adults with IDD across Florida receive compassionate, equitable, and effective care. Key discussion points include the importance of an integrated system, specialized education and training, and legislative updates in support of value-based care.
Dr. Geraldine Edrei, DDS, MPH, is a dedicated dentist and public health advocate with over 20 years of experience in national and international health initiatives. She has presented on community water fluoridation in Florida and works with the Hispanic Dental Association to support advocacy and foreign-trained dentists. Since 2021, Dr. Edrei has led an oral health coalition in Miami through Florida Voices for Health. Her research includes oral cancer and rural health access, and she serves as Florida’s ambassador for the National Network for Oral Health Access. A graduate of Universidad Central de Venezuela, Dr. Edrei earned her MPH with top honors from A.T. Still University in 2020.
Jennifer Campbell is a seasoned professional with over 30 years of experience in sales, marketing, and entrepreneurship. Originally from Philadelphia, her career spans strategic planning, branding, and P&L management. Jennifer also serves as a licensed Covering Florida Program Navigator with the Health Planning Council of Northeast Florida, helping individuals navigate healthcare options. As a disability advocate for young adults, including her son Zachary, Jennifer is committed to supporting individuals with disabilities and their families.

🟢 LOCAL UPDATE
Covering Florida Navigator Program Update
Cary Quinones, Program Manager
Health Planning Council of Northeast Florida
Open Enrollment has started! Make sure you’re fully prepared and equipped with all the information you and your clients need. Tune in and hear the latest updates from one of HPCNEF’s Covering Florida Program Navigators, Cary Quinones.

Cary serves as the Program Manager for the Covering Florida Navigator Program at HPCNEF, overseeing a dedicated team of ten navigators covering our seven-county service area. With prior roles as an ACA Marketplace Certified Application Counselor and supervisor at a non-profit federally qualified health center, Cary brings a wealth of experience and a steadfast dedication to crafting effective healthcare solutions.

Website: 123covered.org

❓ Questions? Contact Joyce Case, Program Director, at Jo********@****EF.org.

This program is supported by the Centers for Medicare & Medicaid Services (CMS) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $13,792,500 with 100 percent funded by CMS/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CMS/HHS, or the U.S. Government.

Board of Directors Meeting
2022-01-27 15:00 - 17:00 | Community Hospice & Palliative Care Stephen R. Chapman Family Community Campus Board Room, 1355 US Highway 1 South, St. Augustine, FL, 32084, United States
Stephen R. Chapman Family Community Campus
Community Hospice & Palliative Care
1355 US Highway 1 South
St. Augustine, FL 32084
in**@****ef.org

Northeast Florida Coalition for Access to Healthcare Quarterly Meeting
2024-09-05 11:00 - 12:00
The Northeast Florida Coalition for Access to Healthcare is the re-imagined Uninsured Workgroup. The overarching goal of the coalition is to ensure that local providers and other healthcare partners work collaboratively and identify available local resources to address issues related to access to healthcare.
Practitioners, community workers, and providers interested in ensuring access to quality healthcare in Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia counties are invited to attend.
Join the NEFCAH Email List!

💻 Zoom Info
Meeting ID: 875 1919 7663
Email Joyce Case at Jo********@****EF.org for the passcode.

🟢 STATEWIDE UPDATE
Improving Access to Health Care through Technology
Jaime Bustos, Bureau Chief
Agency for Health Care Administration
The Florida Agency for Health Care Administration (AHCA) is adapting to the changing landscape of healthcare administration. Through Healthcare Transparency, Health Information Exchange, Smart Alerts, and a host of other innovative technology tools, AHCA’s Bureau Chief for Health Information and Technology, Jaime Bustos, will provide an update on its mission to ensure better health care for all Floridians by improving access to health care data.
Jaime Bustos is the Bureau Chief of the Florida Center for Health Information & Transparency at the Agency for Health Care Administration. The Florida Center collects, compiles, and disseminates health related data and promotes the transparency of consumer health care information. He has been involved with health information technology and interoperability initiatives since joining the Agency in 2011. Jaime holds a bachelor’s in information technology and a certificate in Health Information Technology from Florida State University. Jaime is a devoted husband and loving father of two beautiful children. In his off hours you will find him enjoying time with his family or looking for his golf ball on a golf course.

🟢 REGIONAL UPDATE
About PALS SkyHope
Marilyn Pignataro, Outreach Relationship Manager
PALS SkyHope
Access to quality healthcare can be an enormous challenge, especially for patients and families who need care far from home, who live in rural areas, or who are on a limited income. In this presentation, you will learn about an organization that provides free flights to medical care. They have flown more than 31,000 missions since they opened in 2010.

Marilyn Pignataro is the Outreach Relationship Manager for PALS SkyHope. She guides patients and families through their first PALS flight and leads a team of volunteer ambassadors. She joined the PALS team in January 2024 after leading the marketing and publicity efforts for a local library and financial services organization.

Website: palsskyhope.org
Facebook: @PatientAirLiftServices
Instagram: @PALSSkyHope
LinkedIn: Patient Airlift Services
YouTube: @PALSSkyHope

🟢 LOCAL UPDATE
Covering Florida Navigator Program Update
Susan Park, Covering Florida Program Navigator
Health Planning Council of Northeast Florida
Are you ready? Open Enrollment for the 2025 ACA Marketplace is just around the corner! Make sure you’re fully prepared and equipped with all the information you and your clients need. Tune in and hear the latest updates from one of HPCNEF’s Covering Florida Program Navigators, Susan Park.

Susan, a senior Covering Florida Program Navigator, has a background in Environmental Design in Architecture and a diverse creative career in marketing, graphic design, and more. Since joining HPCNEF in 2016, she has leveraged her experience as a small business owner to help the self-employed secure healthcare coverage, while also enjoying cooking, art, music, and the outdoors in her free time.
Website: 123covered.org

❓ Questions? Contact Joyce Case, Program Director, at Jo********@****EF.org.

This program is supported by the Centers for Medicare & Medicaid Services (CMS) of the U.S. Department of Health and Human Services (HHS) as part of a financial assistance award totaling $13,792,500 with 100 percent funded by CMS/HHS. The contents are those of the author(s) and do not necessarily represent the official views of, nor an endorsement, by CMS/HHS, or the U.S. Government.

Northeast Florida Cancer Partnership Quarterly Meeting
2024-08-06 09:00 - 10:00
The Northeast Florida Cancer Control Collaborative is now the Northeast Florida Cancer Partnership (NEFCP). The Partnership seeks to empower communities on cancer prevention, education, and treatment to determine the greatest cancer-related needs in the region.
The next virtual quarterly meeting is on Tuesday, August 6, 2024, at 9:00 AM. We will share information and updates happening at the regional, state, and national levels.
💻 Zoom Info
Meeting ID: 848 4353 9669
Email Kim Millrood at Ki**********@****EF.org for the passcode.

Budget/Finance Committee Meeting
2023-10-20 11:00 - 12:00
Zoom Dial-in Number: (929) 436-2866 – Call (904) 448-4300 ext. 112 to obtain the Access Code.
Meets the Third Friday of each month (an asterisk* denotes an exception to the rule)

Executive Committee Meeting
2022-01-13 10:45 - 11:45
Conference Call Line Number: (712) 451-0623 – Call (904) 448-4300 ext. 112 to obtain the Access Code.

Northeast Florida Coalition for Access to Healthcare Quarterly Meeting
2024-06-06 11:00 - 12:00
The Northeast Florida Coalition for Access to Healthcare is the re-imagined Uninsured Workgroup. The overarching goal of the coalition is to ensure that local providers and other healthcare partners work collaboratively and identify available local resources to address issues related to access to healthcare.
Practitioners, community workers, and providers interested in ensuring access to quality healthcare in Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia counties are invited to attend.
Join the NEFCAH Email List!

💻 Zoom Info
Meeting ID: 842 6462 7278
Email Joyce Case at Jo********@****EF.org for the passcode.

🟢 REGIONAL UPDATE
Cary Quinones, Program Manager
Health Planning Council of Northeast Florida
ACA Marketplace Update
In recent news, rule that will expand access to health care for Deferred Action for Childhood Arrivals (DACA) recipients has been finalized. DACA recipients and other newly eligible individuals will qualify for a special enrollment period to select a health plan through the Marketplace during the 60 days following the rule’s November 1, 2024, effective date.
Cary serves as the Program Manager for the ACA Navigator Program at HPCNEF, overseeing a dedicated team of ten navigators covering our seven-county service area. With prior roles as an ACA Marketplace Certified Application Counselor and supervisor at a non-profit federally qualified health center, Cary brings a wealth of experience and a steadfast dedication to crafting effective healthcare solutions.
Website: 123covered.org

🟢 CENTER FOR MEDICARE & MEDICAID UPDATE
Rhonda Hunter, Health Insurance Specialist
Center for Medicare & Medicaid Services (CMS)
Consumer Protections Under the No Surprises Act
This presentation will focus on consumers who have employer or Marketplace coverage and those who are uninsured or self-pay. The presentation will provide an overview of the No Surprises Act and how to find an action plan (a demonstration of https://www.cms.gov/medical-bill-rights).
Rhonda Hunter is a Health Insurance Specialist with the Centers for Medicare and Medicaid Services – The U.S Department of Health and Human Services. She conducts outreach and education activities to the public throughout the eight southeastern states. Currently, Rhonda works with the states of Alabama and Georgia. Rhonda is a graduate of Spelman College. She has been employed with Medicare since 1988 as a student while attending college. When she graduated, she worked her way up through the ranks in various customer service positions. Rhonda has been a member of the outreach team since 1997, with the changes of the Medicare Balanced Budget Act, traveling among the eight southeastern states. Rhonda has received numerous awards for outstanding customer service during her career.

🟢 STATEWIDE UPDATE
Scott Darius, Executive Director
Florida Voices for Health
An Update on Florida’s Health Care Landscape
Scott will review some of the outcomes from the 2024 Florida Legislative Session and the big health care issues anticipated to bubble up this year. The presentation will also include a quick look at some of ongoing health access campaigns happening around the state.

Scott Darius is the Executive Director of Florida Voices for Health. Scott graduated from the University of Florida College of Law in May of 2013. He also completed his bachelor’s degree at the University of Florida with a major in political science in 2010. He began his career in health advocacy in 2012 when he joined Florida CHAIN (Consumer Health Action and Information Network) where he eventually helped to coordinate the statewide campaign for Medicaid expansion.
Website: healthyfla.org
Facebook: @FLVoices4Health
Instagram: @flvoices4health

❓ Questions? Contact Joyce Case, Program Director, at Jo********@****EF.org.

The project described was supported by Funding Opportunity Number NAVCA210430-03-00 from the U.S. Department of Health & Human Services, Centers for Medicare & Medicaid Services. The contents provided are solely the responsibility of the authors and do not necessarily represent the official views of HHS or any of its agencies.
