Year 3 HHS Award Announcement – Health Planning Council of NE Florida

Year 3 HHS Award Announcement

Health Planning Council of Northeast Florida Receives
$411,000 for Navigator Program

Funds part of $9.9 Million in Navigator grants awarded to Florida organizations to provide in-person Health Insurance Marketplace application assistance


JACKSONVILLE, FL – The U.S. Department of Health and Human Services (HHS) announced $9.9 Million Navigator grant awards to Florida organizations, including $5.9 Million to the University of South Florida’s Covering Florida Consortium. For the first time, these awards will fund efforts to assist Floridians with Health Insurance Marketplace applications for a period of three-years. Covering Florida will distribute the Navigator grant funds among its Consortium members, including $411,000 each year to the Health Planning Council of Northeast Florida whose service area includes Jacksonville and much of Northeast Florida.
Covering Florida and the Health Planning Council of Northeast Florida will also be using the Get Covered Connector tool, which helps Floridians find and make appointments with application assisters from the comfort of their home. In an issue brief released last year, Enroll America showed that individuals who received face-to-face application assistance were twice as likely to enroll as those that applied online without help. During the last open-enrollment period, nearly half of completed appointments scheduled through the Connector    resulted in consumers enrolling in health coverage.


Nick Duran, Florida State Director for Enroll America, stated “Our research shows that many residents in the state are more likely to seek help signing up for health coverage. The Navigator program provides the personalized assistance needed so that families are empowered to find and pick a health plan that best meets their needs and budget. Enroll America looks forward to coordinating even closer this year with Navigator partners, using technology and training to make it as easy and possible to find local assistance in every community.”
Joyce Case, Navigator Program Director at the Health Planning Council of Northeast Florida, stated “The three-year award will allow us to build on the momentum of the first two open enrollment periods and focus on maximizing the number of Floridians we can assist during open enrollment. Being able to retain staff and offer the application assisters security will allow us to continue delivering unbiased, expert application assistance without any seasonal ramp-up time, meaning more Floridians can get the information they need to make sure they and their families get covered.”