Health Planning Council Staff

  • Susan Grich, President and CEO (904) 448-4300 Ext. 112
  • Joyce Case, Program Director (904) 762-8600
  • Emily Suter, Director of Health Planning (904) 448-4300 Ext. 106
  • Caitlin Murphy, Community Health Data & Research Manager (904) 448-4300 Ext. 107
  • Cori Aguilar, Project Coordinator (904) 448-4300 Ext. 125
  • Flora Davis, Coordinator, Rural Health Network, NE FL Cancer Control Collaborative (904) 762-8601
  • Kim Millrood, Health Planner (904) 448-4300 Ext. 115
  • Teresa Earle, Staff Accountant (904) 448-4300 Ext. 113
  • Valerie Feinberg, Program Director (904) 448-4300 Ext. 109

About the Staff

Susan Grich, President and CEO

susan grich2

Susan Grich assumed leadership for the Health Planning Council (HPC) after serving as HPC’s Chief Administrative and Chief Financial Officer for the past five years. Susan brings over 3 decades of business and financial expertise to the organization from both the non-profit and for-profit sectors.  HPC, one of only 11 local health councils in Florida, provides objective health-related data, planning, and analysis as a key component to assist other industry organizations in overcoming specific healthcare challenges.  This evidence-based assessment, planning and data assists in addressing healthcare needs for hospitals, health departments, health clinics, nursing homes, and a variety of other health based coalitions in Baker, Clay, Duval, Flagler, Nassau, St. Johns, and Volusia counties.

Susan has called Jacksonville her home since 1974 which provides the foundation for the dedication and passion she holds for our community.  She is focused on leading initiatives that support healthy and sustainable communities in Northeast Florida via cross-sector and community collaborations. During her tenure at Black Knight Financial Services (known then as CPI) she was recognized for her expertise in relationship development, process improvement, risk assessment, and financial strategy. However, she states her most rewarding work experiences were with Riverside Avondale Preservation, a local non-profit organization focused on historic preservation and community building of the Riverside/Avondale historic district of Jacksonville.  Her interest in community and preservation was ignited while earning her Bachelor’s degree in Business Administration from the College of Charleston, SC.   Susan is devoted to her family and in her free time she enjoys competitive sailing and is a board member of a number of organizations and is active in community-based projects.

Joyce Case, Program Director

Joyce Case is the Program Director of the Health Planning Council of Northeast Florida’s (HPC) Affordable Care Act’s Navigator Grant and has over 30 years experience in healthcare management and an extensive background in managed care, healthcare marketing, and contract management.

Joyce has been with the Health Planning Council for the past 16 years and has served in the capacity as Program Director for the Ryan White and Housing Opportunities Programs for Volusia and Flagler Counties. Joyce’s experience also includes leading two health-related companies as CEO/Owner, serving as Regional Marketing Director for private psychiatric hospitals in central and South Texas, and serving on numerous community Boards throughout her career.

Joyce holds a Bachelor of Arts in Psychology/Biology from the University of Texas and lives in Daytona Beach with her husband of 36 years.

Emily Suter, Director of Health Planning

Emily Suter is the Director of Health Planning for HPC. In this role, Emily leads initiatives to assess population health and develops programs that address area health needs. She has strong leadership experience, with a background in health and the built environment and a history of achieving strategic goals in public health and health systems. Prior to her employment with HPC, she was manager for the Health Education team at the Florida Department of Health in DeSoto & Highlands County.

Emily has been recognized as one of the leading experts on Health Impact Assessment (HIA), and served on the team that developed the Florida Method for HIAs which was presented at the inaugural National HIA Conference in Washington, DC. Emily’s credentials include a Master’s in Public Health (MPH) and Master’s in Urban & Regional Planning (MSP), both obtained from Florida State University. Her experience and credentials continue to be acknowledged by her peers, having been appointed as a Sterling Examiner, National Public Health Accreditation Board (PHAB) Site Reviewer, and previous Economic Development Chair for the City of Arcadia Main Street Organization.

Caitlin Murphy, Community Health Data and Research Manager

Caitlin Murphy

Caitlin Murphy is the Community Health Data and Research Manager at HPC. In her role at HPC, Murphy manages data collection and analysis for hospitals and nursing homes in a 7-county region in northeast Florida; develops statistical/quantitative reports for various stakeholders including the state of Florida, government agencies, healthcare facilities, and other clients; conducts population-based research; leads health assessment and planning activities; and plans, analyzes, and evaluates current or proposed health programs for the purposes of program development. Previously, Murphy worked in health education and epidemiology at the Florida Department of Health in Leon County, and in environmental planning with the U.S. Forest Service. Murphy earned a Master of Public Health and a Master of Science in Urban Planning from Florida State University, where she also conducted a health impact assessment of the Florida National Scenic Trail.

Cori Aguilar, Project Coordinator and Mental Health First Aid Coordinator

Cori Aguilar

Cori Aguilar is the Project Coordinator at HPC who is currently monitoring and coordinating the Mental Health First Aid project’s overall performance. She brings diverse talent and skills to our organization with more than 10 years of project management experience. Her innovative concepts in organizing, controlling project activities, communicating risks, and solving complex issues effectively drives the success of her projects. Prior to her joining HPC, Cori worked in the insurance industry for 20 years in administration. She is also a certified Lean Six Sigma Yellow Belt.

Flora Davis, Program Coordinator of St. Johns River Rural Health Network

Flora Davis

Flora Davis graduated from Stetson University with a Bachelor of Arts in Psychology and a Sociology minor. She has over 15 years of housing and medical case management experience with several special target populations. She started with the Health Planning Council in 2006 and has gained more than 11 years of program management experience with excellent service and compliance ratings. Under her expertise, the Volusia/Flagler Housing Opportunities Program for Persons with HIV/AIDS was submitted as a best practice program for the State of Florida and written into 2008 Congressional Review. She has earned a certification in contract management with the State of Florida’s Department of Health, as well as CORE and Advanced CORE housing curriculum with the State of Florida’s Department of Finance. She is also a certified white belt in Six Sigma which has greatly enhanced her skill set and philosophy of efficient, high quality services.

Valerie Feinberg, Program Director and Safe Routes to School Coordinator


Coming Soon




Kim Millrood, Health Planner


Kim Millrood is a Health Planner at the Health Planning Council of Northeast Florida (HPC) and the St. Johns River Rural Health Network (SJRRHN). In this role, she works with staff on a variety of health initiatives and needs assessments as well as business development. Kim has over 8 years of health planning experience with the organization. Prior to her employment with HPC, Millrood was a registered dietitian with experience working in both inpatient and outpatient hospital settings. Kim earned a Masters in Health Science (MSH) from the University of North Florida and a Bachelor of Science in Medical Dietetics from The Ohio State University.

Teresa Earle, Staff Accountant

Teresa Earle has over 35 years of accounting and professional experience. She has been employed by a variety of business environments. She has been with the Health Planning Council for the past eight years beginning in April 2009. Outside of work, her family and friends are her priority. She enjoys music, travel and architecture.