Health Planning Council Staff
- Deanna McDonald, President and CEO (904) 448-4300 Ext. 111
- Susan Grich, Chief Administrative Officer (904) 448-4300 Ext. 112
- Joyce Case, Program Director (904) 448-4300 Ext. 180
- Emily Suter, Director of Health Planning (904) 448-4300 Ext. 106
- Amanda Mernagh, Navigator (386) 762-8601
- Caitlin Murphy, Community Health Data & Research Manager (904) 448-4300 Ext. 107
- Cori Aguilar, Project Coordinator (904) 448-4300 Ext. 125
- Debbie Campbell, Navigator (904) 762-8613
- Dolores Guzman, Navigator (904) 762-8605
- Flora Davis, St. Johns River Rural Health Network Coordinator (904) 762-8601
- Kim Millrood, Health Planner (904) 448-4300 Ext. 114
- Lynn Hoganson, Navigator (904) 762-8612
- Natasha Joshua, Health Planner (904) 448-4300 Ext. 115
- Pamela Prince, Navigator (904) 762-8606
- Teresa Earle, Staff Accountant (904) 448-4300 Ext. 113
- Theresa James, Navigator (904) 762-8609
About the Staff
Susan Grich, President and CEO (Interim), Health Planning Council
Susan Grich assumed leadership for the Health Planning Council (HPC) in July 2017, after having served as HPC’s Chief Administrative Office for 5 years.
Susan brings thirty years of financial and business expertise to the organization. She has worked in the finance arena in both for-profit companies such as Computer Power (now Black Knight Financial Services) and non-profit organizations, including Jacksonville’s successful Riverside Arts Market, among others. Susan is responsible for all organizational finances, overseeing cash flow, strategic planning and asset management, while simultaneously assuring the council is consistently aligned with its mission and goals. Susan is also head of Human Resources. Susan joined HPC in 2012, and was recognized by the Jacksonville Business Journal in September 2014 as the area’s leading small non-profit CFO.
Joyce Case, Program Director, Health Planning Council
Joyce Case is the Program Director of the Health Planning Council of Northeast Florida’s (HPC) Affordable Care Act’s Navigator Grant and has over 30 years experience in healthcare management and an extensive background in managed care, healthcare marketing, and contract management.
Joyce has been with the Health Planning Council for the past 16 years and has served in the capacity as Program Director for the Ryan White and Housing Opportunities Programs for Volusia and Flagler Counties. Joyce’s experience also includes leading two health-related companies as CEO/Owner, serving as Regional Marketing Director for private psychiatric hospitals in central and South Texas, and serving on numerous community Boards throughout her career.
Joyce holds a Bachelor of Arts in Psychology/Biology from the University of Texas and lives in Daytona Beach with her husband of 36 years.
Emily Suter, Director of Health Planning, Health Planning Council
Emily Suter is the Director of Health Planning for HPC. In this role, Emily leads initiatives to assess population health and develops programs that address area health needs. She has strong leadership experience, with a background in health and the built environment and a history of achieving strategic goals in public health and health systems. Prior to her employment with HPC, she was manager for the Health Education team at the Florida Department of Health in DeSoto & Highlands County.
Emily has been recognized as one of the leading experts on Health Impact Assessment (HIA), and served on the team that developed the Florida Method for HIAs which was presented at the inaugural National HIA Conference in Washington, DC. Emily’s credentials include a Master’s in Public Health (MPH) and Master’s in Urban & Regional Planning (MSP), both obtained from Florida State University. Her experience and credentials continue to be acknowledged by her peers, having been appointed as a Sterling Examiner, National Public Health Accreditation Board (PHAB) Site Reviewer, and previous Economic Development Chair for the City of Arcadia Main Street Organization.
Caitlin Murphy, Community Health Data and Research Manager, Health Planning Council
Caitlin Murphy is the Community Health Data and Research Manager at HPC. In her role at HPC, Murphy manages data collection and analysis for hospitals and nursing homes in a 7-county region in northeast Florida; develops statistical/quantitative reports for various stakeholders including the state of Florida, government agencies, healthcare facilities, and other clients; conducts population-based research; leads health assessment and planning activities; and plans, analyzes, and evaluates current or proposed health programs for the purposes of program development. Previously, Murphy worked in health education and epidemiology at the Florida Department of Health in Leon County, and in environmental planning with the U.S. Forest Service. Murphy earned a Master of Public Health and a Master of Science in Urban Planning from Florida State University, where she also conducted a health impact assessment of the Florida National Scenic Trail.
Flora Davis, Project Coordinator for Mental Health First Aid, Health Planning Council
Cori Aguilar is the Project Coordinator at HPC who is currently monitoring and coordinating the Mental Health First Aid project’s overall performance. She brings diverse talent and skills to our organization with more than 10 years of project management experience. Her innovative concepts in organizing, controlling project activities, communicating risks, and solving complex issues effectively drives the success of her projects. Prior to her joining HPC, Cori worked in the insurance industry for 20 years in administration. She is also a certified Lean Six Sigma Yellow Belt.
Flora Davis, Program Coordinator of St. Johns River Rural Health Network, Health Planning Council
Flora Davis graduated from Stetson University with a Bachelor of Arts in Psychology and a Sociology minor. She has over 15 years of housing and medical case management experience with several special target populations. She started with the Health Planning Council in 2006 and has gained more than 11 years of program management experience with excellent service and compliance ratings. Under her expertise, the Volusia/Flagler Housing Opportunities Program for Persons with HIV/AIDS was submitted as a best practice program for the State of Florida and written into 2008 Congressional Review. She has earned a certification in contract management with the State of Florida’s Department of Health, as well as CORE and Advanced CORE housing curriculum with the State of Florida’s Department of Finance. She is also a certified white belt in Six Sigma which has greatly enhanced her skill set and philosophy of efficient, high quality services.
Teresa Earle, Staff Accountant, Health Planning Council
Teresa Earle has over 35 years of accounting and professional experience. She has been employed by a variety of business environments. She has been with the Health Planning Council for the past eight years beginning in April 2009. Outside of work, her family and friends are her priority. She enjoys music, travel and architecture.